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Kaylabit | About.

Privacy Policy

Introduction

At KaylaBit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform. By accessing KaylaBit, you agree to the terms of this policy.


Information We Collect

When you use KaylaBit, we may collect the following types of information:
a. Personal Information (KYC Data)
- Full name
- Date of birth
- Email address
- Phone number
- Government-issued ID (passport, driver’s license, etc.)
- Proof of address (utility bill, bank statement, etc.)

b. Financial & Transaction Data
- Deposit and withdrawal records
- Trading activity
- Linked bank account or wallet details

c. Device & Usage Data
- IP address
- Browser type and device information
- Login timestamps
- Cookies and tracking technologies


How We Use Your Information


We use your information for the following purposes:

- Account Verification & Security – To comply with KYC and AML regulations and prevent fraud.

- Transaction Processing – To facilitate deposits, withdrawals, and trading activities.

- Customer Support – To assist with inquiries and provide better user experience.

- Compliance & Legal Obligations – To detect and report suspicious activities as required by law.

- Platform Improvement – To analyze user behavior and enhance our services.


How We Protect Your Information


We implement strict security measures to safeguard your data, including:

- End-to-End Encryption for sensitive data transmission.

- Cold Storage Solutions for digital assets.

- Two-Factor Authentication (2FA) for account protection.

- Regular Security Audits to detect and prevent vulnerabilities.


Sharing of Information


We do not sell, rent, or trade your personal data. However, we may share your information in the following cases:

- Regulatory & Law Enforcement Compliance – If required by authorities for AML/KYC checks.

- Service Providers – With trusted third parties (payment processors, identity verification providers) under strict confidentiality agreements.

- Fraud Prevention – To prevent illegal activities and protect users from fraud.


Data Retention


We retain your data for a minimum of 5 years to comply with legal obligations. After this period, we securely delete or anonymize your data unless required by law.


Your Rights & Choices


As a user, you have the right to:

- Access & Update Your Information – Modify your personal details in your account settings.

- Request Data Deletion – Subject to legal retention requirements.

- Withdraw Consent – If you no longer wish to receive marketing communications.


Cookies & Tracking Technologies


KaylaBit uses cookies to enhance user experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but some platform features may not function properly.


Third-Party Links


Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.


Changes to This Policy


We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our platform implies acceptance of these updates.


Contact Us


If you have any questions or concerns regarding this Privacy Policy.